Gartner's IT infrastructure, operations & cloud strategies conference 2019 (#GartnerIO) gathered 3500 professionals on fast-moving technologies and methodologies themes, from cloud, edge computing and the Internet of Things (IoT) to DevOps and AIOps.
Here’s a wrap up of the key takeaways on DevOps, Infrastructure and automation topics.
1 - Automation Strategy Rethink ranks #1 in Gartner’s list of the top 10 trends impacting infrastructure and operations for 2020
Growing automation maturity in enterprises, combined with overall multi cloud adoption and a flourishing environment of new solutions, provides a fertile ground for poor tools choices, messy implementations and inability to scale. Obviously, the general DevOps skills shortage making organizations even more anxious to allocate resources on the most added value parts of their job makes this situation even worse.
“As vendors continue to pop up and offer new automation options, enterprises risk ending up with a duplication of tools, processes and hidden costs that culminate to form a situation where they simply cannot scale infrastructure in the way the business expects. We think that by 2025, top performing leaders will have employed a dedicated role to steward automation forward and invest to build a proper automation strategy to get away from these ad hoc automation issues.”
Still, implementing the right tools and the right strategies will secure durable benefits such as facilitated support of key technologies (Virtual Machines, Containers and Serverless) and lead the way towards the expected state of process in 2025 with orchestration, automation and AiOps.
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3 - Infrastructure-led disruption will drive business innovation
Emerging technologies offer an opportunity for infrastructure and operations leaders to support digital transformation...
"By 2025, 60% of infrastructure and operations (I&O) leaders will drive business innovation using disruptive technologies, up from less than 5% who do so today, according to Gartner, Inc. This trend of infrastructure-led disruption will support the growth of the I&O function within the enterprise. I&O leaders who harness the power of disruptive technologies, such as Cloud and Artificial Intelligence (AI), will discover new opportunities to serve as business innovators.”
...while unprepared rush towards new technologies adoption can lead to bitter disappointments, especially on the budget side...
Conclusion - Maturity improvement is needed to remain relevant
"IT infrastructure remains in a period of protracted change, spurred by new technologies that only increase the complexity of modern, distributed infrastructures. Recognizing the need for growth to remain relevant in the digital age, 45% of respondents in the Gartner 2019 I&O Executive Leaders Survey indicated that improving maturity was among their top three goals for their I&O organizations.
Embracing technologies such as automation, edge and quantum computing can help I&O leaders mature their infrastructure for the next wave of digital."
As DevOps best practices spread throughout organizations, finding the right approach to successfully scale all operations is no easy process.
"We believe that the vast majority of organizations that do not adopt a shared self-service platform approach will find that their DevOps initiatives simply do not scale. Adopting a shared platform approach enables product teams to draw from an I&O digital toolbox of possibilities, all the while benefiting from high standards of governance and efficiency needed for scale."